Question 1

Why it is essential to install PC Secure Total Security ?

Accepted Answer

• PC Secure Total Security provides reliable protection from all type of malicious malware such as viruses, spyware, adware, "worms", "Trojans", rootkits and other threats.
• PC Secure Total Security was designed according to the needs of Indian computer users. PC Secure Total Security has a unique technology termed as Operose Scan Technology (OST) for detection and treatment of malware, real time tracking feature, checking e-mail and downloads from the Internet.

Question 2

Why shouldn't I use another antivirus with PC Secure Total Security?

Accepted Answer

Using multiple antivirus programs can cause conflicts and slow down your computer. They may compete for the same system resources, leading to performance issues. We recommend using only PC Secure Total Security for optimal protection.

Question 3

Will PC Secure Total Security conflict with other software?

Accepted Answer

No, PC Secure Total Security is designed to work smoothly without conflicting with other software. It uses minimal disk space and system resources. However, we recommend not using other antivirus products alongside it.

Question 4

How to install the PC Secure Total Security on a computer that does not have access to the Internet ?

Accepted Answer

In addition to the above mentioned website link you may download the full version of the product using the following PCSecure Antivirus (https://pcsecure.in/file/PCSecure.msi)Use it if you cannot access the Internet from a computer that is used for downloading PC Secure Total Security, or if normal installer does not work.

Question 5

Why are automatic updates important?

Accepted Answer

Regular updating of program modules and antivirus databases allows providing maximum protection to your system. Remember that every day antivirus database of PC Secure Total Security increases on 35-40 thousands of different malicious malware.

PC Secure Total Security automatically updates the database and program modules. We recommend do not turn off this feature. If you need to disable these settings, you can return them to their original conditions at the earliest opportunity.

Question 6

Why do I cannot delete a virus that was found by PC Secure Total Security ?

Accepted Answer

• Some malicious malware may be deleted only in case of restarting your computer. PC Secure Total Security will remove the virus after you restart your computer. In case, when you restart the computer and the virus is still detected, please contact with our support center.

Question 7

PC Secure Total Security status changed to "Your system is not protected". What should I do?

Accepted Answer

• Follow in-app instructions.
 • Status changes usually indicate detected threats or disabled modules.

Question 8

How to decide between Ignore, Quarantine, or Cure during threat detection?

Accepted Answer

• The software uses a built-in algorithm to determine the best action.
 • You can change it manually if needed.

Question 9

How to extend the license for PC Secure Total Security?

Accepted Answer

• Contact an authorized dealer or call the toll-free number: 180030002190.

Question 10

How often should I scan my computer?

Accepted Answer

• Perform a full system scan at least once a week.
 • Schedule automatic scans for convenience.

Question 11

How to get support quickly?

Accepted Answer

• Contact: +91 7709 8034 12 or support@pcsecure.in(mailto:support@pcsecure.in)
 • Provide OS version, product version, problem description, and relevant screenshots/logs.

Question 12

Can I turn off upgrade completion notifications?

Accepted Answer

• Yes, go to Settings and disable the update notifications.

Question 13

What is Operose Scan Technology (OST)?

Accepted Answer

• A heuristic scanner that detects threats in real-time—even unknown ones.
 • Automatically enabled at startup; not recommended to disable.

Question 14

How to renew the license?

Accepted Answer

• Contact your dealer or call toll-free: 180030002190.

Question 15

How to recover a lost license?

Accepted Answer

• Contact support via phone/email.
 • They’ll provide your license details within 2–3 hours.

Question 16

Why is the program icon red?

Accepted Answer

• Indicates action is required—possibly due to threats or outdated definitions.

Question 17

What to do if PC Secure Total Security status turns red?

Accepted Answer

Follow the on-screen instructions to reactivate disabled safety modules.

Question 18

Why scan during limited hours?

Accepted Answer

• Ensures regular checks during non-working hours for convenience.
 • Helps detect threats without interrupting active usage.

Question 19

Can a virus come through email?

Accepted Answer

• Not if email scanning is enabled (it is by default).
 • You can verify it under Tools in the program.

Question 20

How to cancel automatic program startup after reboot?

Accepted Answer

• Go to Settings and uncheck the auto-start option.
 • However, continuous protection requires auto-start to be enabled.

Question 21

Why do we need additional tools?

Accepted Answer

Tools like Task Manager and Startup Manager give better control over system processes and startup apps.

Question 22

What is Virtual/Soft Keyboard?

Accepted Answer

• Protects against keyloggers by allowing secure typing of sensitive data.
 • Useful for passwords and personal info on websites.

Question 23

Why use Virtual Keyboard if I already have a real one?

Accepted Answer

• It helps prevent data theft from spyware that logs keystrokes.
 • Each virtual keystroke bypasses physical interception.

​Frequently Asked Questions For Pc Secure Total Security

Frequently Asked Questions
For Pc Secure Total Security